Mein o2

The Mein o2 app is your go-to destination for a seamless management of your o2 services, whether you're on a prepaid or term contract. This multiple award-winning app brings the most essential services and benefits right to your fingertips, ensuring you can manage your account anytime, anywhere. Business customers can leverage the o2 Business App for their specific needs.

Here's a detailed look at what the Mein o2 app offers:

FOR CONTRACT CUSTOMERS

• Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even add this as a home widget for quick access.
• Tariff Details and Options: View your current tariff details and easily book additional tariff options to suit your needs.
• Customer Data Management: Change your customer data conveniently while on the move, ensuring your information is always up to date.
• Invoices and Itemized Bills: Access your invoices and detailed itemized bills (EVN) directly from the app.
• SIM & Contract Services: Handle services like number portability, order and activate eSIM, manage third-party services, and more, all within the app.
• Network Check and Fault Report: Perform a live check of the o2 network and submit fault reports if needed.
• Priority Loyalty Program: Enjoy new customer benefits every month through our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Data Volume and Units: Check your used data volume and units (minutes & SMS).
• Credit Management: View your current credit balance and top up easily when needed.
• Tariff and Options: Change your tariff or book additional options to enhance your service.
• Customer Data: Update your customer data conveniently while on the move.
• Network Check: Perform a live check of the o2 network to ensure optimal service.

FOR MY HANDY CUSTOMERS

• Contract Information: Get detailed information on your My Handy contract.
• Digital Invoices: Access a digital version of your invoice for easy reference.
• Installment Plan: Gain insights into your installment plan and manage your payments.
• Early Payment: Opt for early payment options to manage your finances better.

PLEASE NOTE

The Mein o2 app is designed for o2 private customers. Business customers should use the o2 Business App. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

LIABILITY/REQUIREMENTS

Please note that this app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you will need an account at o2online.de.